Step-by-Step Guides
Everything about using Pakades — for buyers, travellers, village partners and admins. Still unsure? Ask the AI any time.
PakadesVA is ready to guide you
Tell PakadesVA what you want to do and it will guide you step by step for your situation.
For customers
11 guidesCreate a Pakades account
Sign up and verify your phone via WhatsApp in 2 minutes.
Shop village products
Buy village, MSME, cooperative, livestock or fish products and choose how to receive them.
Book tickets, stays & travel
Book tickets, rooms or travel packages and get a QR e-ticket.
Book Ride & Car (Kuantar)
Motorbike or car trips with Kuantar drivers from your Pakades account.
Order Food & Mart (Kuantar)
Meals and daily shopping from Kuantar partners, delivered by Kuantar drivers.
Send parcels (Send & Jastip)
Same-city delivery with Kuantar drivers or intercity via couriers.
Top up your balance
Top up to pay faster.
Buy top-ups & pay bills
Airtime, data, electricity tokens, e-money and monthly bills.
Forgot password
Reset your password via WhatsApp or email.
Get help
Ask PakadesVA or open a support ticket.
Delete account
Delete your account and personal data.
For merchant partners
5 guidesRegister as a village shop partner
Open a shop for village goods, attractions, lodging, travel, cooperatives, livestock, fish or MSMEs.
Manage your shop & products
Add products, tickets, rooms or packages with prices, stock and capacity.
Process incoming orders
Accept, prepare and hand over orders.
Scan visitor e-tickets
Validate attraction, room or travel tickets.
Withdraw partner balance
Withdraw earnings to your bank account.