Step-by-Step Guides

Everything about using Pakades — for buyers, travellers, village partners and admins. Still unsure? Ask the AI any time.

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PakadesVA is ready to guide you

Tell PakadesVA what you want to do and it will guide you step by step for your situation.

person

For customers

11 guides

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Create a Pakades account

4 steps

shopping_bag

Shop village products

Buy village, MSME, cooperative, livestock or fish products and choose how to receive them.

5 steps

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Book tickets, stays & travel

Book tickets, rooms or travel packages and get a QR e-ticket.

5 steps

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Book Ride & Car (Kuantar)

Motorbike or car trips with Kuantar drivers from your Pakades account.

4 steps

restaurant

Order Food & Mart (Kuantar)

Meals and daily shopping from Kuantar partners, delivered by Kuantar drivers.

4 steps

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Send parcels (Send & Jastip)

Same-city delivery with Kuantar drivers or intercity via couriers.

3 steps

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Top up your balance

Top up to pay faster.

3 steps

smartphone

Buy top-ups & pay bills

Airtime, data, electricity tokens, e-money and monthly bills.

3 steps

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Forgot password

Reset your password via WhatsApp or email.

3 steps

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Get help

Ask PakadesVA or open a support ticket.

3 steps

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Delete account

Delete your account and personal data.

2 steps

storefront

For merchant partners

5 guides

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Register as a village shop partner

Open a shop for village goods, attractions, lodging, travel, cooperatives, livestock, fish or MSMEs.

4 steps

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Manage your shop & products

Add products, tickets, rooms or packages with prices, stock and capacity.

4 steps

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Process incoming orders

Accept, prepare and hand over orders.

4 steps

qr_code_scanner

Scan visitor e-tickets

Validate attraction, room or travel tickets.

3 steps

payments

Withdraw partner balance

Withdraw earnings to your bank account.

3 steps